How can I check the balance of an eGift Card from the group? Gift Card Support January 02, 2019 19:04 Updated Follow To check the balance of your West Elm eGift Card, click here or call 1-800-846-0125. Related articles Who can I contact if I have any questions about my West Elm group gift? How can I redeem the eGift Card I received from the group? How will I know if the eGift Card from the group was claimed? Comments 0 comments Article is closed for comments.