How can I check the balance of the West Elm Registry Group Gift Card? Gift Card Support January 02, 2019 19:12 Updated Follow To check the balance of your West Elm eGift Card, click here or call 1-800-846-0125. Related articles What if we don't collect enough money to reach our goal? How can I redeem the eGift Card I received from the group? How does "Send a Group Gift Card" work? Comments 0 comments Article is closed for comments.